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Return Policy

Your complete satisfaction is always important to us and we understand there are times that you may need to return a product. In the event that you do need to return your product, please review the policy below:

  • Returns must be made within 15 days of your receipt date for a refund.
  • Returned merchandise must be in its original, unopened and unused, resalable condition.
  • Damaged items will be replaced with the same item.
  • You will be responsible for the return shipping & handling charges, which will not be refunded, unless you received damaged items.
  • All returns will be credited to the original credit card used at the time of purchase.

Please contact Customer Service at 800-937-4372 within 15 days of receipt of your order for a return approval, at which point we will provide you with a Return Authorization Number. Please write this number on the outside of the shipping carton. Re-package the items in the original shipping carton or any suitable shipping carton and make sure the items are well protected to avoid damages. NOTE: Items must be received in resalable condition for a full refund.

Return to:
BeautyProphet, LLC
Attn: Returns
721 Route 28
Kingston, NY 12401
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